Privacy Policy

1. Purpose of This Privacy Policy

Venus Digital LLC ("Venus Digital," "we," "us," or "our") respects your privacy and is deeply committed to protecting your personal information and proprietary brand media. This Privacy Policy informs you how we collect, process, manage, and safeguard your data when you visit our website (https://venusdigital.org), schedule a strategic consultation, or engage our video production, social media management, and AI automation services.

It also outlines your privacy rights under applicable United States federal and state laws (including Wyoming law and the California Consumer Privacy Act — CCPA/CPRA) as well as international regulations (such as the General Data Protection Regulation — GDPR).

2. Important Information & Who We Are

Venus Digital LLC is the data controller responsible for your personal data collected through this website and our operational services. If you have questions about this policy or our privacy practices, our contact details are:

3. The Data We Collect About You

We may collect, use, store, and transfer different types of personal and commercial data about you, grouped into the following categories:

• Identity Data: First name, last name, job title, company name, brand handles, or similar identifiers.
• Contact Data: Professional email address, telephone numbers, billing address, and corporate location.
• Creative & Media Data: Raw video footage, audio recordings, project briefs, creative scripts, brand guidelines, and logos submitted for editing and repurposing.
• AI & Automation Interaction Data: Transcripts generated from AI receptionist call answering, questions logged via customer support chatbots, and meeting notes from Google Meet strategic sessions.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, location data, operating system, and playback device telemetry.
• Usage Data: Information detailing how you interact with our website, video portfolios, and automation features.
• Marketing & Communications Data: Your preferences in receiving updates, strategic insights, or direct communication from us.

4. How We Collect Your Personal Data

We collect information through multiple channels:

• Direct Interactions: You provide Identity, Contact, and Creative Data when booking an appointment via Google Calendar, filling out consultation forms, corresponding via email or phone, or submitting raw media assets for production.
• Automated Technologies: As you navigate venusdigital.org, we may automatically log Technical and Usage Data via standard server logs, secure cookies, and local browser cache to preserve video playback performance.
• Third-Party Sources: We may receive data from verified third-party integrations, such as Google Workspace (Google Meet / Google Calendar) for scheduling, and social media platforms where you authorize content distribution.

5. How We Use Your Personal Data

We only use your personal data where permitted by law and strictly to fulfill the following objectives:

• To Deliver Services: Scripting, editing, producing high-retention video content, managing social media channels, and maintaining your custom AI infrastructure.
• To Operate AI Systems: Powering autonomous 24/7 AI chatbots and voice reception call routing calibrated to your approved knowledge base.
• Relationship Management: Confirming strategic consultation reservations, invoicing, updating service agreements, and notifying you of policy revisions.
• Website Security & Optimization: Protecting our infrastructure against unauthorized access, bot exploitation, or telecommunications misuse.

6. Disclosures of Your Personal Data

Venus Digital LLC does not sell, rent, or trade your personal or brand information to third parties. We may share necessary data only with trusted entities operating under strict confidentiality:

• Enterprise Service Providers: Cloud hosting, secure data storage, enterprise transcription engines, and scheduling infrastructure (e.g., Google Workspace).
• Professional Advisors: Legal counsel, accountants, and insurers for compliance and corporate governance.
• Legal Authorities: Regulatory bodies, law enforcement, or courts when required by law or in defense of our legal rights.

7. Data Security & Retention

We implement industry-standard administrative, physical, and technical safeguards (including TLS/SSL encryption in transit, encrypted storage at rest, and least-privilege access permissions) to protect your data from loss, unauthorized alteration, or disclosure.

We retain personal information and project assets only for as long as necessary to fulfill the purposes for which it was gathered, including satisfying legal, accounting, or reporting obligations. You may request deletion or archiving of raw media assets upon project completion.

8. Your Legal Rights

Depending on your location, you hold significant statutory rights concerning your personal data:

• Request Access: Receive a copy of the personal information we hold about you.
• Request Correction: Request immediate rectification of inaccurate or incomplete data.
• Request Erasure: Request the deletion or removal of your personal records ("Right to be Forgotten").
• Object to Processing & Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact our privacy team at hello@venusdigital.org.

9. Contact & Inquiries

For any privacy-related questions, data access requests, or regulatory inquiries, please address your correspondence to:

Venus Digital LLC
Attn: Legal & Privacy Operations
30 N Gould St, Ste R
Sheridan, WY 82801, USA
Email: hello@venusdigital.org
Website: https://venusdigital.org